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Almost forgot the best part…

December 16, 2006

Okay, so I can’t believe I left off this part of the conversation with Adelphia/Comcast…

So, I’m on the phone with like agent 4 or 5 and this guy (kid) responds to my questions with the following (and no I’m not kidding, this was the conversation):

"Well, right now things are all jacked up there (implying Carroll County), I mean they’re messed up.  You see, the Adelphia nodes (I’m pretty sure that’s the word he used) and the Comcast nodes aren’t working together so they’ve got to figure out how to get them to work.  I don’t really know what a node is, but that’s what they told me is wrong."

Once again, where exactly does my money go to this company?  I see it isn’t going to skilled employees…  It’s all jacked up, priceless!

3 Comments leave one →
  1. kschurr permalink
    December 16, 2006 12:49 AM

    Man! Whatever happened to customer satisfaction! Well, on the plus side, sounds like you were talking with native English speaking folks, at least 😉 Technology — Livin’ la vida loca — Hugs

  2. Auntie Kisses aka Sister Laurie permalink
    December 16, 2006 11:36 AM

    That is too much!!! LOL 🙂 “It’s all jacked up” …. I would have either pee-ed my pants laughin at that point.

  3. brittany permalink
    December 17, 2006 1:37 AM

    lol..i would hope they refund some of ur money during there “node” problems

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